Guide for Submitting a Complaint

1. How to submit a complaint

If you believe that the Code of Conduct has been breached, we ask that you report this to LACNIC's Ethics Committee by completing the following form.

All reports will be treated with the utmost confidentiality.

If you believe that someone is in physical danger or if an incident requires an immediate response, first notify the appropriate authorities or contact one of the Trusted Leaders.

2. What you need to know before filing a complaint

a. What happens after a complaint is submitted to the Ethics Committee?

After submitting a complaint to the Ethics Committee, you will receive an email confirming receipt of the complaint. The Ethics Committee may contact you to request additional information.

If it is determined that a member of the community has behaved inappropriately, the Ethics Committee will take whatever action it deems appropriate, including a) warning the person accused, b) suspending the person accused; or c) temporarily or permanently expelling the person accused from the physical or virtual space in which such member is participating. After confirming receipt of the complaint, the Ethics Committee will have a maximum of 60 days to issue a resolution.

Once the Committee has made a decision, it will contact the complainant to inform them of the course of action that has been decided.

b. Appeal

A person accused may only appeal resolutions that are permanent in nature (such as expulsions). A person who files a complaint may only appeal the resolutions of the Ethics Committee if they provide new information to support their request for reconsideration. To request the review of a decision, please contact the Ethics Committee.

C. Handling malicious complaints

If it is proven that a malicious or fabricated report was submitted, the person who submitted the complaint will be penalized by the Ethics Committee.

d. Ethics Committee

The names of the current members of the Ethics Committee are available at the following link.

e. Conflicts of interests

In the case of a conflict of interest, the existing processes that regulate incompatibilities will be followed